Richard is an experienced consultant with an established track record in operations, strategy, and health economics. He has spent his entire career focusing on healthcare and is well versed in working with hospitals, health systems, and life sciences organizations. As a former hospital administrator, he understands stakeholders’ needs and values, bringing the viewpoints of clinicians and administrators together to create unified strategies and operational improvements. Richard’s passion for using data to characterize and solve large problems with pragmatic answers leads to effective and implementable client solutions.
Before ECG, Richard was a manager in strategy and operations for Boston Medical Center Health System. There, among other responsibilities, he was on the COO’s strategy implementation team that developed critical performance improvement analyses and strategic system-wide change for a 514‑bed AMC. Additionally, Richard worked with the CEO and senior VP of ambulatory services to draft a business case demonstrating the clinical and economic value of a $1 million violence intervention program. He also coauthored and conducted two virtual health best practice work sessions with 75 operational leaders. Paired with a novel Microsoft Excel tool Richard built and distributed, the sessions helped increase the video visit rate from 12% to 25% across the system by highlighting opportunities and weaknesses within the virtual health program.
